About
Digital marketing, grounded in the business behind it.
I am a Digital Marketing and Business Transformation Specialist with more than nine years of experience. My core work is strategy, SEO, content, analytics and e-commerce — and a technical background that lets me carry that thinking into the systems, workflows and operations underneath.
Marketing decisions hold up when the operation can support them. So alongside the campaigns, search architecture and reporting, I map how jobs, customers, engineering activity and aftercare move through a business, define what a connected system would need to cover, and sequence delivery so an organisation can absorb the change.
I am based in Warrington. Over more than nine years my work has spanned the UK, Europe, the USA and Asia, across industrial engineering, manufacturing, healthcare and consumer organisations, in both in-house and consultancy settings. The technical background matters: it lets me hold a commercial conversation and a systems conversation in the same room, and keep both grounded in evidence.
In practice
Strategy explained in the room, not only in the report.


Qualifications
ACIM
Chartered Institute of Marketing
MSc Digital Marketing Management
Staffordshire University (now University of Staffordshire)
MSc Computer Science
University of South Asia
BSc Computer Science and Engineering
City University Bangladesh
Experience
From growth delivery to business-wide transformation.
- Rebuilt the corporate digital platform and service architecture.
- Analysed more than 40,000 operational repair job records to set commercial priorities on evidence.
- Designed a connected service platform and customer portal covering job intake, engineering workflow, warranty and aftercare.
- Defined a phased e-commerce roadmap for spare parts and repeatable services.
- Launched the K Clinicians website from concept to completion.
- A patient information article reached page-one search visibility.
- Sales growth of +480%.
- Mobile performance from 20 to 95, and on-page SEO from 65 to 100.
- Ranking keywords from 0 to 30.
- Jun 2020 — Jan 2024Executive, Web Management & Digital MarketingCheer Tyme of GeorgiaManaged digital marketing and web operations for a US consumer organisation over more than three years.
- Feb 2017 — May 2020Executive, Marketing & ITOwn Style & SourceLed marketing and technology integration for a garment sourcing and production business.